INFORMATION ABOUT US

About Stylepac

Welcome to Stylepac, your ultimate destination for all things fashion, gadgets, and accessories. At Stylepac, we believe in making your shopping experience convenient, enjoyable, and rewarding.

Our mission is simple: to provide you with a curated selection of the latest trends in fashion, the coolest gadgets, and the most stylish accessories, all at your fingertips. Whether you’re looking for the perfect outfit to express your unique style or the latest tech gadget to enhance your daily life, Stylepac has you covered.

We understand that shopping should be effortless and enjoyable, which is why we’ve designed our platform to be user-friendly and intuitive. With just a few clicks, you can browse through our extensive collection, find exactly what you’re looking for, and have it delivered right to your doorstep.

At Stylepac, we also prioritize quality and affordability. We carefully select each item in our inventory to ensure that it meets our standards for both style and durability, while still offering competitive prices that won’t break the bank.

But Stylepac is more than just a shopping website. We’re a community of fashion enthusiasts, tech lovers, and trendsetters who share a passion for staying ahead of the curve. Whether you’re seeking inspiration for your next look or want to discover the latest innovations in technology, you’ll find everything you need right here.

Thank you for choosing Stylepac. We’re thrilled to be a part of your journey towards style, innovation, and self-expression. Happy shopping!

INFORMATION ABOUT Delivery

Delivery Info

we strive to ensure that your orders are delivered to you quickly and efficiently. Here’s everything you need to know about our delivery process:

Delivery Charges:

  • Inside Dhaka: Tk 70
  • Outside Dhaka: Tk 130

Estimated Delivery Time:

  • Inside Dhaka: 2-3 business days
  • Outside Dhaka: 3-5 business days

Delivery times may vary depending on your location and courier service availability.

Tracking Your Order:

You can use this tracking number to monitor the status of your delivery online.

Delivery Partners:

We work with trusted courier services to ensure safe and timely delivery of your orders.

Delivery Policy:

  • Please ensure that someone is available to receive the delivery at the provided address during the specified delivery window.
  • In case of any delivery issues or delays, please contact our customer service team for assistance.

For further inquiries regarding delivery, please feel free to contact our customer service team at contact@stylepac.com

INFORMATION ABOUT Refund & Return

Refund and Returns Policy

Thank you for shopping at Stylepac. We’re committed to ensuring your satisfaction with our products. Please read our Return and Refund Policy to understand how we handle returns and refunds.
 

Returns:

You have 2 days from the date of delivery to initiate a return for any product you are not satisfied with. 
 
To be eligible for a return, the product must be in its original condition, unused, and in the same packaging.
 

Return Process:

To start the return process, please contact our customer support team through the provided contact information. You will receive instructions on returning the product.
 

Refunds:

Once we receive the returned product and inspect it, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to the original payment method used for the purchase.
 

Exchanges:

If you receive a damaged or defective product, we are happy to exchange it for the same item. Contact our customer support team to arrange the exchange.
 

Return Shipping:

You will be responsible for the cost of shipping the returned product unless the return is due to our error.
 

Non-Returnable Items:

Some items, such as gift cards, clearance items, and personalized products, may not be eligible for returns. We will specify if a product is non-returnable.
 

Late or Missing Refunds:

If you haven’t received your refund, please check your bank account or contact your credit card company. It may take some time for the refund to process completely.
 

Contact Us:

If you have any questions or need assistance with the return or refund process, please reach out to our customer support team through the provided contact information.
 

Changes to Return and Refund Policy:

We reserve the right to update or modify our Return and Refund Policy. Any changes will be posted on this page.
 
By shopping at Stylepac, you agree to our Return and Refund Policy. We strive to ensure a fair and hassle-free return and refund process to provide you with a positive shopping experience.
INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How can I track my order?

Once your order is dispatched, you will receive a tracking number via email or SMS. You can use this tracking number to monitor the status of your delivery online.

What should I do if my order is delayed?

If your order is delayed beyond the estimated delivery time, please contact our customer service team for assistance.

Do you offer international shipping?

At the moment, we only offer shipping within Bangladesh. International shipping options may be available in the future.

Can I change my delivery address after placing an order?

We recommend double-checking your delivery address before completing your purchase. If you need to change your delivery address, please contact our customer service team as soon as possible.

What should I do if my order is damaged upon delivery?

If your order arrives damaged or defective, please contact our customer service team immediately. We will arrange for a replacement or refund as necessary.